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Privacy Policy of Crumbless.ai

Our Privacy Philosophy

Thank you for visiting our website and using our services! Crumbless.ai is committed to providing you with meaningful information and ensuring you know your rights regarding any information you share with us. We prioritize consumer privacy and aim to be transparent about the data we collect, whether directly or through our partners, and how your data is used, so you can control your personal data.

About Us & Our Privacy Policy

This Privacy Policy describes the types of information we may collect from you or that you may provide to us when you visit our website https://www.crumbless.ai and when you access our services (collectively, our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy applies to information we collect:

  • On this Website and through our services.

  • In email, text, and other electronic messages between you and this Website.

  • Through any mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.

  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Privacy Policy.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by Crumbless.ai or any third party (including our affiliates and subsidiaries); or

  • Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

When we say “Crumbless.ai,” “we,” or “us” in this Privacy Policy, we mean the Crumbless.ai entity that acts as the controller or processor of your information. A controller is the individual or entity which, alone or jointly with others, determines the purposes and means of the processing of personal data. A processor is the individual or entity which processes personal data on behalf of the controller.

This Privacy Policy is also relevant for any European Economic Area (“EEA”), Swiss, UK, or California resident sharing his/her personal data directly or indirectly with Crumbless.ai and is provided in a layered format so you can click through to the specific areas set out below.

Please also refer to the Glossary to understand the meaning of some of the terms used in this Privacy Policy.

 

Did You Receive an Ad from Us?

First, you’ll be happy to know that Crumbless.ai doesn’t know who you are! We don’t know your name, the names of your family or friends, yours or their phone number, home address, exact location - nothing! So, then you may be wondering how is it that you keep receiving ads that seem to be “targeting” you? Well, let us explain. Crumbless.ai serves advertisements contextually – meaning, we only use images and text to serve ads relevant to you based on your browsing habits. We have no idea who you are, only that you enjoy shopping for certain products!

How do we do it? Well, everyone has heard of cookies. No; not the chocolate chip or peanut butter variety but the small text files sent by us to your computer or mobile device that enable Crumbless.ai features and functionalities that are unique to your account or your browser. To find out more about cookies, visit this site.

For advertising, cookies help Crumbless.ai to:

  • Understand your online behaviors as you go from one site to another so that we can show you more relevant ads (and not a bunch of ads that you don’t have any interest in);

  • Know if you have interacted with or viewed a particular ad; and/or

  • Synchronize audience data between advertising buyers and sellers. Basically, the cookies allow buyers and sellers to communicate about what you like. So, if you’ve frequented certain websites, a related company can build a profile about you based on your computer or mobile device’s behavior. Crumbless.ai then uses the cookie to say to the buyer, “Hey buyer, this device is browsing a site and probably likes certain products, do you want to buy that ad space for an ad?” The buyer will, in turn, either buy the space to serve you an ad or not. This process is called syncing and helps ads get served to you so that you can hopefully get a deal for those awesome products!

As you see, we do not in any way collect any of your personal data or information. We really don’t want it. We just want to keep serving ads to you based on things you’re already shopping for!

 

Types of Data We Collect and How We Use It

Did we mention we are transparent? The table below explains exactly what kind of data we collect. We use the data to:

  • Identify you when you visit our websites or access our platforms

  • Perform under a contract

  • Provide the products and services you request

  • Improve our services and product offerings

  • Conduct statistical performance analysis

  • Respond to your inquiries related to support, employment opportunities, or other requests

  • Internal administrative purposes, as well as to manage our relationship with you

 

Categories

  • Account Registration: For clients, we may collect your name, company name, email, phone number, and contact information when you create an account (user ID, password, access level, etc.) or sign-up for our services.

  • Employment: If you apply for a job posting or become an employee, we may collect personal information necessary to process your application. This may include your name, email, postal address, phone number, or your tax identification number.

  • Feedback & Support: If you provide us feedback, require technical support or if you contact us for other assistance, we will collect your name and email address and possibly other personal information, as well as any other content you send to us in order to reply.

  • Financial Data: To fulfill our obligations pursuant to our contract with you or your business, we may collect your bank account/payment detail in satisfaction of payment.

  • Mailing List: When you sign up for one of our mailing lists, we may collect your email address and/or postal address.

  • Marketing & Communications: We may collect information about (1) how you use our website, products and services, including testimonials, (2) your preferences in receiving marketing from us and our third parties and (3) your communication preferences.

  • Mobile Devices: We may collect information from your mobile device, such as unique identifying information broadcast from your device or hardware and software specifications. We may also ask you if you would like to share your location information from your mobile device.

  • Technical User Data: We may collect your IP address, IP browser user agent and other browser information, such as browser location data received from GPS coordinates, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.

  • Third-Party Tracking: We participate in behavior-based advertising. This means that a third party may use technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests. That advertising may appear either on our websites or on other websites (e.g., social media platforms, search engines). You can opt-out of receiving behavior-based advertising by going to the Network Advertising Initiative and the Digital Advertising Alliance websites.

Our Legal Basis for Processing Your Personal Data

We also collect, use and share aggregated data (e.g., statistical or demographic data). In Advertising, though this aggregated data may be derived from your personal information, it is not considered personal information under the law because this information does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. If, however, we happen to combine or connect aggregated data with your personal information so that it can directly or indirectly identify you, we treat the combined data as personal information, which will be used strictly in accordance with this Privacy Policy.

In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources.

 

Opting Out

You can always ask us or third parties to stop sending you marketing messages, even if you gave your consent previously. Just log into the website and check or uncheck relevant boxes to adjust your marketing preferences or you can click the opt-out links on any marketing message sent to you, or click here: Exercise Your Rights.

Opting out of receiving marketing messages does not apply to personal data provided to us as a result of a product/service purchase or experience or other transactions.

Change of Purpose

We will only use your personal information for the purposes it was collected unless we reasonably determine that we need to use it for another purpose that is compatible with the original. If you want to know how the processing for the new purpose is compatible with the original purpose, please Contact Us.

Personal Information We Do Not Collect

  • Special Categories: We do not collect any sensitive personal information about you, which includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric information.

  • Age Restrictions/Limitations: Crumbless.ai does not knowingly permit the use of our Services and Websites by anyone younger than 18 years old. If you learn that anyone younger than 18 has unlawfully provided us with personal data, please Contact Us and we will take immediate action to delete such information.

How We Collect Your Personal Data

We use different methods to collect information from and about you, including:

  • Direct interactions: You (on behalf of a business or as an individual) may give us personal information by registering for one of our Service dashboards or platforms, completing online forms, or by corresponding with us by phone, email, or otherwise. Examples of the types of Services or online correspondence you may provide such personal information may include:

    • Sign-up for our products or services;

    • Create an account on our website or platform;

    • Subscribe to our service or publications;

    • Request marketing materials be sent to you;

    • Enter a competition, promotion, or survey; or

    • Give us feedback.

  • Automated technologies or interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this data by using cookies, server logs, and other similar technologies. We may also receive technical data about you if you visit other websites employing our cookies.

 

About Cookies

Crumbless.ai is a member of the Network Advertising Initiative (NAI) and adheres to the NAI Code of Conduct. As such, if you are interested in understanding or learning more about tailored browser advertising and how you can best control cookies from being put on your device, please visit NAI Consumer Opt-Out or the Digital Advertising Alliance’s (DAA) Consumer Opt-Out. Here you can opt-out of receiving tailored advertising from businesses that participate in those programs.

You can also set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our or our partner websites may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy.

We retain information collected for tailored advertising purposes for up to 12 months from the date of its collection unless you reset your device or clear your cache or cookies referred to above.

If we need to keep your information for longer than 12 months for reporting, accounting, regulatory, or legal reasons, then we will retain it only for as long as necessary under the applicable laws, policies, or agreement and will use the information only for the purposes for which it was retained.

 

Who Do We Share Your Personal Data With?

Our website or platforms may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share personal information about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the Privacy Policy of every website you visit.

We may engage third parties as service providers or business partners to process other information and support our business or services that we provide pursuant to our obligations under a written agreement. These third parties may, for example, provide virtual computing and storage services.

We require all third parties with whom we work to respect the security of your personal information and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.

 

Internal Third-Party Disclosures

  • Current and future corporate affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control) are joint controllers or processors who provide technology and system administration services;

  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets;

  • To the extent permitted by applicable law, in addition to our websites, applications, and other digital channels, we may also obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms, and other third parties; or

  • Alternatively, we may seek to acquire other businesses or merge with them.

External Third-Party Disclosures

  • Service providers acting as processors who provide technology, fraud prevention, and system administration support services.

  • Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

  • Regulators and other authorities acting as processors or joint controllers who require reporting of processing activities in certain circumstances.

  • Other disclosures with or without your Consent. We may disclose your personal information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your personal information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies.

Data Security

We have put in place appropriate technical and organizational security measures to prevent your personal information from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know and are subject to a duty of confidentiality. They will only process your personal information on our instructions.

We have procedures to deal with any suspected personal data breach. If we are required by law to tell you about any unauthorized access of your personal information, we may notify you in writing or by telephone. We will also notify any applicable regulator of a breach that we are legally required to. Unfortunately, no method of transmission over the Internet or method of electronic storage is fully secure so, we cannot guarantee the security of your personal information. But rest assured, we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure.

Some of our websites permit you to create an account, which requires you to create a password. You are responsible for maintaining the confidentiality of your password and for any access to or use of your account by someone else with your password, whether or not it has been authorized by you. You should notify us of any unauthorized use of your password or account.

How Long Will We Hold Personal Data?

We only keep your personal information for as long as we need it to fulfill business purposes while fulfilling our obligations pursuant to a contract, as permitted by law, and/or in satisfying any legal, accounting, or other regulatory reporting requirements.

When we decide how long to keep your personal information, we consider (1) the amount, nature, and sensitivity of the personal information, (2) the potential risk of harm from unauthorized use or disclosure of your personal information, (3) the purposes of processing your personal information and whether we can achieve those purposes through other means, and (4) the applicable legal requirements – all with a commitment to make sure your rights are not any less protected regardless thereof.

International Data Transfers

If you are internationally located, including the European Union, we may share your personal information with other Crumbless.ai entities outside of your country, like the United States. Some of our external third parties are global and based outside of the EEA so their processing of your personal information may involve a transfer of data outside the EEA, the UK, or Switzerland.

Whenever we transfer your personal information outside of the EEA, the UK, or Switzerland, we make sure a similar degree of protection is afforded to you by ensuring we use specific contracts approved by the European Commission that give personal information the same protection it has in Europe.

European Economic Area (EEA), UK and Swiss Residents: Your Legal Rights

If you are an EEA, UK, or Swiss resident, you have the right to access, rectify, download, or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances. We describe these rights below:

Access

You can access your personal data by submitting a data subject access request. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. You may also request to correct any incomplete or inaccurate personal data that we hold about you. However, we may need to verify the accuracy of the new data you provide to us.

Rectify/Restrict/Limit/Remove

You have the right to ask us to rectify, restrict, limit, or remove the processing of your personal data where (1) there is no good reason for us to continue processing it, (2) we may have processed information inaccurately, unlawfully or (3) we were required to erase for compliance with local law. Note that we may not always be able to comply with your request to erase for specific legal reasons, which will be notified to you at the time of your request.

You may also request the transfer of your personal data to a third party, in which we will provide your personal data in a structured, commonly used and machine-readable format. This right only applies to automated information that you previously consented for us to use and/or used to perform a contract with you.

Object/Withdraw

You may object to the processing of your personal data in certain circumstances when relying on a legitimate interest of yours or of a third party that you feel impedes on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information, which overrides your rights and freedoms.

You may also withdraw consent to processing your personal data at any time. This does affect the lawfulness of any processing we have done prior to your consent withdrawal, and we may not be able to provide certain products or services to you after your consent withdrawal. We will notify you if this is the case at the time of your consent withdrawal.

If you wish to exercise any of the rights set out above, please contact us at office@crumbless.ai.

 

No Charge/Fees (in most cases)

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive, or we may refuse to comply with your request in these circumstances.

What We May Need from You

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any other right). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time Limit to Respond

We try to respond to all legitimate requests within thirty (30) days. Occasionally, however, it may take us longer to process your request if it is particularly complex and/or if you have made multiple requests. In this case, we will notify you and keep you updated on the status of your request(s).

Your Right to File a Complaint

If you are based in the European Union, you also have the right to make a complaint at any time to your local regulator for data protection matters. We would, however, appreciate the chance to address your concerns before you approach the regulator so, please contact us in the first instance.

If you are based in the UK, you can make a complaint to the Information Commissioner’s Office (ICO)—the UK supervisory authority for data protection issues.

United Kingdom

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Phone: +44 (0) 0303 123 1113
Email: icocasework@ico.org.uk

If you are based in the EU, you can make a complaint to the data protection authority at:

Netherlands

Autoriteit Persoonsgegevens
Bezuidenhoutseweg 30
P.O. Box 93374
2509 AJ Den Haag/The Hague
Tel. +31 70 888 8500
Fax +31 70 888 8501
Website: https://autoriteitpersoonsgegevens.nl/
Member: Mr. Aleid Wolfsen - Chairman of the Autoriteit Persoonsgegevens

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